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Photo Tour FAQ

What are the benefits of traveling with ColorTexturePhotoTours?  
ColorTexturePhotoTours provides exceptional, high-end, all-inclusive travel photography tours for amateur and advanced photographers looking for outstanding photography vacations.  We remove the time consumption, frustration, and stress involved in researching, planning, and booking travel arrangements required for shooting in Costa Rica.  Each photo tour is organized from start to finish by Scott Setterberg, an award-winning professional photographer that splits his time between Costa Rica and the United States.  Every location is spectacular.  Every hotel is fantastic.  All meals are delicious.  All transportation within Costa Rica is done via a private, spacious, air-conditioned Toyota Coaster mini-bus.  Our photo tour guide is registered with the Costa Rica Department of Tourism, speaks fluent English, and is knowledgeable of fauna, flora and wildlife in each area.  Every photo tour is small - limited to 10 participants - and you receive professional photography tips and assistance in creating better images.  You also have the opportunity to travel with your spouse or significant other, friends, family members, photo clubs, or colleagues that love photography trips. 

What expenses are covered in your photo tours?  
ColorTexturePhotoTours provide all-inclusive tours, meaning all meals, hotels, transportation within Costa Rica, tour guides, park entrance fees, and special tour fees are covered.  The only things NOT covered are your airfare to and from Costa Rica, airport departure tax (currently $29.00 and may be included in the price of your plane ticket), travel insurance, tips to bartenders, bellhops, cleaning staff, drivers, and guides, and personal items like alcoholic beverages, laundry service, phone calls, and souvenirs.  

What are the physical requirements for photo tour participants? 
Photo tour participants should be able to hike two miles over the course of a single day while navigating uneven dirt, gravel, and paved trails with large, exposed tree roots and rocks, stairs, and moderate altitude gain. 

What is the average age of guests?  
This varies greatly, but the age range of our guests in general is 30 to 70, give or take five years. 

How do I register for a photo tour?  
When you are ready to register for a photo tour, simply fill out and submit the form at the bottom of the tour itinerary page, and we will contact you as soon as possible with further information.  If you prefer to speak with someone directly, call 310.272.9363, Monday through Friday between 10am and 6pm Pacific Time, and we will help you.  If you'd like to contact us after hours, leave a voicemail message or send an email to support@colortexturephoto.com and provide your phone number and we will respond as soon as possible. 

How do I use my discount code?  
If you choose to pay online, under the STORE tab on the navigation bar, select TOUR DEPOSITS.  Then select your specific tour and during the checkout process you will see a box for your discount code.  Simply enter your discount code and the discount will automatically be applied.  If you plan to pay by check, just let us know when we call you after receiving your tour registration form, and we will apply your discount to your tour. 

What payments options do you accept?  
We accept checks, AMEX, Discover, MasterCard, PayPal, and Visa.  

What airport should I fly in and out of?  
This depends on your specific photo tour.  There are two international airports in Costa Rica.  One is San Juan Santamaría International Airport (SJO) in San Jose and the other is Daniel Oduber Quiros International Airport (LIR) in Liberia.  Most photo tours start and finish in San Jose but others start in San Jose and finish in Liberia or vice versa.  Please check the itinerary for your specific photo tour before booking your airfare.

What time should I arrive in and depart from Costa Rica?   
Arrive in Costa Rica by 4:30pm in order to make it through customs and get settled at the hotel before our 7pm welcome dinner.  You may depart any time on the final day but please note that hotel checkout time is 12pm.  

Will someone meet me at the airport?  
Yes, a representative from ColorTexturePhotoTours will meet you at the airport and take you to our hotel. 

What kind of hotels will we stay in?  
Depending on the area we are in and availability, some hotels are more incredible than others, but all are exceptional with excellent amenities.  Our hotels have clean, spacious rooms, spectacular facilities and grounds, great restaurants, bars, WiFi, pools, jacuzzis, hot springs, spas (or spa treatments can be arranged), massages, etc. 

Can single rooms be arranged?  
Yes, single rooms can be arranged.  Check photo tour details for single supplement prices.  

Will I have Internet access?  
Yes, all our hotels have WiFi.  

What kind of food will we eat?  
Depending on our schedule and location, we will have options for gourmet or typical Costa Rica cuisine consisting of beef, chicken, fish, pork, seafood, soups, pasta, rice, beans, fruit, vegetables, tortillas, and many other items.  Meals are fresh and delicious, and like most other Central American countries, food in Costa Rica is not spicy! 

Is it safe to drink the water in Costa Rica?  
Yes.  Water is treated with chlorine and fine to drink in most places.  In more remote locations and as you get closer to the beaches, it has been suggested to drink bottled water, which is readily available everywhere.  

How will we travel within Costa Rica?  
We will travel via a private, spacious, air-conditioned Toyota Coaster mini-bus throughout Costa Rica with the same driver dedicated to our entire photo tour.  Guests will have plenty of space to spread out be comfortable.  

What photography equipment should I bring?  
Costa Rica is a very diverse country with many different and often challenging micro-climates.  You should be prepared for all kinds of lighting conditions and weather.  Please see the Photography Gear page for a complete list of what Scott carries in his bag. 

Will I be able to buy photography supplies in Costa Rica?  
Generally, no.  Photography supplies are limited to San Jose, Costa Rica, and we will be traveling to remote areas so you should plan on bringing everything with you that you might possibly need.  

What kind of clothing should I bring?  
As mentioned earlier, Costa Rica is a very diverse country with many different micro-climates.  You should be prepared for all kinds of weather conditions ranging from sunny, dry and hot to cloudy, cool, and wet.  Generally, it's best to have lightweight layers as weather conditions can change quickly.  You should include a rain jacket, jeans, long-sleeved lightweight breathable shirts, t-shirts, shorts, swimsuit, hiking boots, water shoes, flip-flops, sunglasses, and a hat.  Dinner attire is generally casual - jeans, t-shirts, polo shirts, button up shirts, and light dresses - but feel free to dress more up more if you'd like.  

Is laundry service available?  
Yes, most of our hotels offer laundry service and we will provide you with a list of those that do.    

What is your payment schedule?  
Upon booking a photo tour, a non-refundable deposit of $1,000.00 is due.  Your final payment is due by the date indicated on each tour itinerary.  In some cases, space might become available due to a late cancellation or accommodation for a single person, and in those cases, full payment is due 60-days before the photo tour begins.  We encourage you to book early as all photo tours are limited in space and fill up quickly.  

What is your cancellation and refund policy?  
Deposits are non-refundable.  For refunds, we require that a request in writing be received by the cancellation date indicated on each photo tour itinerary.  If we receive your written cancellation request before the deadline and we can refill your space, we will refund all payments, minus your deposit and any discounts given to refill your space.  If we cannot refill your space, we will refund 50% of all payments, minus your deposit.  No cancellations are allowed, nor refunds given, after the deadline listed on each photo tour itinerary.  No partial refunds are given for unused services.  There is a $50.00 fee charged for all returned checks.  Please see our complete Liability & Cancellation Policy for more information.

Why should I sign up for the ColorTexturePhotoTours Newsletter & Blog?  
The ColorTexturePhotoTours Newsletter and Blog are great ways to receive updated information about current and upcoming photo tours, as well as professional photography tips, news and photos of new locations, travel information, and much more.  You will automatically be subscribed when you register online, or you can sign up through the Newsletter and Blog links.   

Do I have to create an account to register online?  
No, you don't need to create an account to register online. 

What is your privacy policy?  
We will never rent, sell, or trade your information.  See our full Privacy Policy for more details.